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Fruit Bouquets

Fruit Bouquets

www.fruitbouquets.com
What is your customer experience with Fruit Bouquets?

Fruit Bouquets Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Fruit Bouquets has 1.5 star rating based on 30 customer reviews. Consumers are mostly dissatisfied.

  • 100% of users would likely recommend Fruit Bouquets to a friend or colleague.

  • Rating Distribution
  • Pros: I thought price was fair, Non.
    Cons: Customer service, Disappointing items, Everything about this fraud company it a scam.

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Media from reviews

Fruit Bouquets - DO NOT BUY
Fruit Bouquets - This is a scam website! I paid for a product and my order was as never...Fruit Bouquets - The strawberries delivered were very small and not decorated as...Fruit Bouquets - The strawberries delivered were very small and not decorated... - Image 2Fruit Bouquets - The strawberries delivered were very small and not decorated... - Image 3Fruit Bouquets - Delayed and meltingFruit Bouquets - Delayed and melting - Image 2
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Top Fruit Bouquets Reviews

Positive Review

"Fruit was good"

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Ordered perfect platter but received bouquet. Called customer service and explained situation and they got it right... User's recommendation: The fruit is good...

Critical Review

"I need to find out who sent edibles"

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Someone delivered the edibles on our porch they didnt bring the bill and its been there since last night and it doesnt have a name who sent the edibles. It...

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Beverly N Yvb
map-marker Lawrenceville, Georgia

Poor customer setvice

Poor service. Person who called the recipient was rude to her.

The recipient is 96 years old. It was supposed to be delivere18 and she still had not received it

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Preferred solution: Apology

Resolved
Alicia C Ylx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: No llego mi arreglo de frutas

Puse la dirección mala y no me deja editarla y no se pudo entregar mi arreglo. Necesito que me dé opción para poder arreglar la dirección y sea entregado mi arreglo.

Por favor, no encuentro ningún número de teléfono para comunicarme con ustedes. Necesito hacer el cambio de dirección en lugar de alcacia que sea 912 Harlan Ave, Capton, CA 90220-****.

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Preferred solution: Deliver product or service ordered

Kenric Moh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need to find out who sent edibles

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Someone delivered the edibles on our porch they didnt bring the bill and its been there since last night and it doesnt have a name who sent the edibles. It doesnt have a name on there. The order number was 4324**** so you need to tell me who sent these edibles and why did they bring the bell and we have wildlife in this area and its been on my porch since last night

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Jamiyo A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Missed Mother’s Day delivery

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@fruitbouquetss placed a Mother's Day order and was promised delivery fri-sun. No delivery received and I was offered a $15 discount on a future order as the solution.

Trash!! I will never use any of your services again.

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Preferred solution: Deliver product or service ordered

User's recommendation: Do not use

Duanita B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

DO NOT BUY

Fruit Bouquets - DO NOT BUY

I ordered this product, was told it was not available sent a TERRIBLE replacement ordered this product, was told it was not available sent a TERRIBLE replacement and customer service refuses to refund my money

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Loss:
$51

Preferred solution: Full refund

User's recommendation: DO NOT BUY

Anonymous
map-marker Denver, Colorado

All is well - Larry

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Order had no sender identified - this was corrected.Customer service helped with this matter in a prompt manner to answer my question.

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Melissa H Ygi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Horrible experience

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I paid $90 only for the order to not be delivered. Very disappointing.

I wont be ordering anything again. They couldnt even guarantee a delivery timeframe.

If its not delivered when its supposed to be on the first day then they should do better and guarantee a timeframe for the next day delivery time. They couldnt do it.

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Loss:
$89

Preferred solution: Deliver product or service ordered

User's recommendation: Purchase at your own risk

Amanda B Jck

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never received confirmation number or a text or a email

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This company is a scam. I ordered for next-day delivery, but haven't received a confirmation number, email, or even a text.

I cannot get in touch with anyone via the phone. When live chatting with one of their agents, they say, 'please wait'. The order was never received. I don't understand how they are attached to Edible Arrangements.

I honestly thought I was ordering from Edible Arrangements, shaking my head.

I will have to wait seven business days for this transaction to post to dispute. I spent roughly 59 dollars on this sympathy fruit bouquet that was never received, only for it to be a two-dollar upcharge for next-day delivery.

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Loss:
$59
Cons:
  • Everything about this fraud company it a scam

Preferred solution: Full refund

User's recommendation: double check that you are actually ordering from the real website edible arrangements not fruitbouquet.com. They are a scam. order never received.

Nora L Pil

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Miami, Florida

The strawberries delivered were very small and not decorated as advertised

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Fruit Bouquets - The strawberries delivered were very small and not decorated as...
Fruit Bouquets - The strawberries delivered were very small and not decorated... - Image 2
Fruit Bouquets - The strawberries delivered were very small and not decorated... - Image 3

I ordered a dozen Buzzy Buddy strawberries. They were supposed to be decorated like bees.

Four of the strawberries were so small that they apparently couldn't be decorated. None of them have the little white wings, and none of them look like the advertisement. These were $85.00 and look like a toddler attempted to decorate them. I am so embarrassed that these went from us to a family member.

I wouldn't even send these to my worst enemy.

I am very, very disappointed and will be a first and last time customer. Do yourself a favor; do not purchase anything from this company.

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Loss:
$85
Pros:
  • Non
Cons:
  • Non

Preferred solution: Full refund

User's recommendation: DO NOT PURCHASE FROM FRUIT BOUQUETS

Tenita Sbg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Sloppy

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They were very sloppy and I ordered pink dipped strawberries not white. Supposedly there was a coupon added and free delivery but was charged a $20 service fee.

I feel like I was ripped off. I will not do that again.

Was not worth the $84 will not recommend to other people. I've ordered edible delights before and they were way better

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User's recommendation: I won't

Gaby Cat

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

This is a scam website! I paid for a product and my order was as never received. When I try calling their customer service, I waited for over 1 hours and gave up on trying to speak with somene.

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Fruit Bouquets - This is a scam website! I paid for a product and my order was as never...

I never received my order; this is a scam website! Do not order from this website.

I paid for a product and my order was never received. When I tried calling their customer service, I waited for over one hour and gave up on trying to speak with someone.

I tried the text message hotline and got nowhere. I wish I had researched further and never ordered there.

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Loss:
$80
Pros:
  • I thought price was fair
Cons:
  • Never got my order and unable to speak with anyone

Preferred solution: Full refund

User's recommendation: This is a Scam website, do not order

1 comment
Hartford Dpr

I am so sorry to here such a bad experience, Please give me a call at 1-800-476-**** so we can make this this right for you - Fruit Bouquets Customer Service

Taelynn Hgd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Horrible Customer Service

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I ordered a fruit basket for a friend and it was never delivered, yet I received a message saying that it was. I never received a picture showing that it was delivered.

I tried using their "Chat" on their website and every time I entered the order information it would conveniently disconnect, prompting me to have to start over. I gave up after approx. 10 tries. I called their 1-800 number and was put on hold for 15 minutes.

It shouldn't be that difficult to get an issue resolved. Their website is not user friendly and I got the feeling they designed it that way, making it difficult to log complaints or get resolution.

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Cons:
  • Poor customer service - the chat on their website is a scam

Preferred solution: Deliver product or service ordered

Konni Cyr

Failed to deliver before recipient left for the day.

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Failed to deliver before recipient left for the day. Assume they will deliver at the end of the day, which is always a good idea for Perishable items.

fruitbouquets.com is to expensive to fail so Spectacularly. I will not use them in the future and I would recommend that you consider other Edible delivery services.

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User's recommendation: Do not use unless your ok with end of day delivery.

Lamount Idc

Fruit was good

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Ordered perfect platter but received bouquet. Called customer service and explained situation and they got it right...

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User's recommendation: The fruit is good and tasty dipped in chocolate

Donatella Ews

Edit order

The card attached to my order is incorrect and I would like the message corrected I have tried to contact customer service and can not get anyone to assist

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Anonymous
map-marker Grand Rapids, Michigan

Service / Commitment

I may have written 2 reviews my entire life, but I had to in this case.

If you are reading this, do not use Fruit Bouquets!!!

Order a fruit bouquet. They assured the delivery would be made before my wife left work at 3pm.

(This was a must). My wife gets home, no fruit basket.

I called and was on hold for 15 minutes. I finally "hit 1" for a call back.

They called back 2 hours later claiming vehicle issues. But, they said they could reroute the delivery to my house by 8pm.

I said fine.

8pm, no delivery. Called again and again waited, only to realize no one is going to pick up. Called the next day, had to "hit 1" for a call back because they were busy (with other complaints I assume). They have no idea what happen and stated "we can deliver them in the next 4 hours".

I refused the 3rd delivery and insisted on a refund.

10 days before I get my funds back.

This entire transaction was a mess. Wish I could give zero stars.

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User's recommendation: Do not recommend - EVER

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